InDefend DLP Agent Prerequisites
Minimum Configuration:
- CPU: Intel Core i3/i5 (6th gen or higher) or Core i7/i9 (6th gen or higher for laptops)
- RAM: 8 GB or more
- Hard Disk: SSD with 10 GB free space
- OS: Windows 7 SP2, 8.1, 10, 11 (64-bit) Build version 22H2 or above
Recommended Configuration:
- CPU: Intel Core i3/i5 (8th gen or higher) or Core i7/i9
- RAM: 8 GB DDR4 or higher
- Hard Disk: SSD with 10 GB free space
- OS: Windows 7 SP2, 8.1, 10 (64-bit), 11 (64-bit) Build version 22H2 or above
Other Requirements:
- Administrative access needed.
- Antivirus exceptions as per Annexure I.
- Recommended to Block QUIC Protocol as per Annexure IV
Linux DLP Agent
Minimum Configuration:
- CPU: Intel Core i3/i5 (6th gen or higher) or Core i7/i9
- RAM: 8 GB DDR3 or higher
- Hard Disk: SSD with 10 GB free space
- OS: Ubuntu 18.04, 20.04, 22.04 LTS; Boss 8.0
Recommended Configuration:
- CPU: Intel Core i3/i5 (8th gen or higher) or Core i7/i9
- RAM: 8 GB DDR4 or higher
- Hard Disk: SSD with 10 GB free space
- OS: Ubuntu 18.04, 20.04, 22.04 LTS; Boss 8.0
Other Requirements:
- IPv6 support, ROOT privileges, Internet connectivity.
- Antivirus exceptions as per Annexure II.
Mac DLP Agent
Minimum Configuration:
- CPU: Intel Core i5 (6th gen or higher) or Apple M1/M2
- RAM: 8 GB or more
- Hard Disk: SSD with 10 GB free space
- OS: macOS Big Sur, Monterey, Ventura
Recommended Configuration:
- CPU: Intel Core i3/i5 (8th gen or higher) or Apple M1/M2
- RAM: 8 GB DDR4 or higher
- Hard Disk: SSD with 10 GB free space
- OS: macOS Big Sur (11.x), Monterey (12.x), Ventura (13.x)
Other Requirements:
- IPv6 support, ROOT privileges, Internet connectivity.
- Antivirus exceptions as per Annexure III.
Server DLP
Agent (SAM)
Windows SAM Agent:
- Minimum Configuration:
Intel Core i5/Xeon, 8 GB RAM, SSD with 25 GB space
- Recommended Configuration: Intel Core i5/Xeon (3 GHz), 16 GB RAM, SSD with 25 GB space
- OS: Windows Server 2012 R2, 2016, 2019
- Other: Administrative access, Antivirus exceptions as per Annexure I.
Linux SAM
Agent:
- Minimum Configuration: Intel Xeon, 8 GB RAM, SSD with 25 GB space
- Recommended Configuration: Intel Xeon (3 GHz), 16 GB RAM, SSD with 25 GB space
- OS: Ubuntu 18.04, 20.04; RHEL 7.x, 8.x
- Other: IPv6 support, ROOT privileges, Internet connectivity, Antivirus exceptions as per Annexure II.
ANNEXURE – I
Antivirus Exceptions for Windows Agent
Antivirus Exceptions to be added for Windows OS
- C:\Program Files\lpagntsys\service (exclude subfolders)
- C:\Program Files\lpagntsys\sec (exclude subfolders)
- C:\Program Files\lpagntsys\enc (exclude subfolders)
- C:\Program Files\lpagntsys\svchk
- C:\Program Files\lpagntsys\uninstall
- C:\Program Files\lpagntsys\update
- C:\Program Files\lpagntsys\utility\lib
Executable Files to be Excluded:
- C:\Program Files\lpagntsys\service\adxregistrator.exe
- C:\Program Files\lpagntsys\service\insutil.exe
- C:\Program Files\lpagntsys\service\lpBInt.exe
- C:\Program Files\lpagntsys\service\lpCP.exe
- C:\Program Files\lpagntsys\service\lpdpin.exe
- C:\Program Files\lpagntsys\service\lpInt.exe
- C:\Program Files\lpagntsys\service\lpSvc.exe
- C:\Program Files\lpagntsys\service\lpunins000.exe
- C:\Program Files\lpagntsys\enc\inDEnc.exe
- C:\Program Files\lpagntsys\enc\indenc.ind.exe
- C:\Program Files\lpagntsys\svchk\lpSC.exe
- C:\Program Files\lpagntsys\uninstall\unins000.exe
- C:\Program Files\lpagntsys\update\lpUpdt.exe
- C:\Program Files\lpagntsys\utility\lib\certutil.exe
- C:\Program Files\lpagntsys\service\insutil.exe
- C:\Program Files\lpagntsys\service\lpBInt.exe
- C:\Program Files\lpagntsys\service\lpCP.exe
- C:\Program Files\lpagntsys\service\lpdpin.exe
- C:\Program Files\lpagntsys\service\lpInt.exe
- C:\Program Files\lpagntsys\service\lpSvc.exe
- C:\Program Files\lpagntsys\service\lpunins000.exe
- C:\Program Files\lpagntsys\enc\inDEnc.exe
- C:\Program Files\lpagntsys\enc\indenc.ind.exe
- C:\Program Files\lpagntsys\svchk\lpSC.exe
- C:\Program Files\lpagntsys\uninstall\unins000.exe
- C:\Program Files\lpagntsys\update\lpUpdt.exe
- C:\Program Files\lpagntsys\utility\lib\certutil.exe
This list provides clear and concise entries for adding exceptions to your antivirus software, ensuring these specific files and folders are not scanned or blocked. Adjust paths as necessary to match your actual installation locations.
ANNEXURE – II
Antivirus Exceptions for Linux Agent
Add the following folders to the exclusion list:
- /var/log/inDefendBusinessClientEndLogger/
- /var/lib/.lpagnt/
- /var/lib/.lpagnt/.logs/
- /var/lib/.lpagnt/.services/
Add the following processes to the exclusion list:
- /var/lib/.lpagnt/.services/lpsvc
- /var/lib/.lpagnt/.services/lpsc
- /var/lib/.lpagnt/.services/lpspg
- /var/lib/.lpagnt/.services/lpupdtr
- /var/lib/.lpagnt/.services/lpint
In rare scenarios with antivirus capable of web protection, turn off Web Threat Protection and Mail Threat Protection.
ANNEXURE – III
Antivirus Exceptions for Mac OS Agent
Add the following folders to the exclusion list:
- /var/log/inDefendBusinessClientEndLogger/
- /var/lib/.lpagnt/
- /var/lib/.lpagnt/.logs/
- /var/lib/.lpagnt/.services/
Add the following processes to the exclusion list:
- /var/lib/.lpagnt/.services/lpsvc
- /var/lib/.lpagnt/.services/lplogger
- /var/lib/.lpagnt/.services/lpspg
- /var/lib/.lpagnt/.services/lpupdtr
- /var/lib/.lpagnt/.services/lpint
Turn off Web & Mail Protection.
ANNEXURE – IV
Disable QUIC Protocol through Windows Firewall / Third Party Firewalls
To disable QUIC Protocol through windows firewall, we need to create an outbound rule in windows firewall as given below: (Similar rule should be created on third party firewalls)
Create Outbound Rule in Windows Firewall via Command Prompt:
1.Open cmd with run as administrator.
2.Run command
netsh advfirewall firewall add rule name= "QUIC_BLOCK" dir=out action=block protocol=UDP remoteport=80,443
3.Verify the rule in Windows Firewall->Advanced Settings->Windows Firewall with Advanced Security->Outbound Rules
NOTE: please check the steps with vendor support for
disabling QUIC Protocols on third party Firewalls
For more information please contact support@dataguardnxt.com
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